Privacy policy

Last updated November 13, 2026

This policy explains what Cut The Um ("we", "us") collects when you use Cut The Um, why, and who else handles it. If anything here is unclear, write to [email protected].

What we collect

• Account details. Your name, email address and a hashed password.
• Your videos and what is made from them. The files you upload, the audio taken from them, the transcript, your cuts and settings, captions, chapters, titles, descriptions, shorts, exports, and any pictures or sound you add as layers.
• Billing details. If you subscribe, our payment processor collects your card and billing details. We receive your plan, the status of your subscription, and the brand and last four digits of your card. We never see or store your full card number.
• Connected accounts. If you connect YouTube, Instagram or TikTok, we store the account's name and identifier and the access tokens that platform issues, encrypted, so we can post on your behalf when you ask.
• Usage records. How much footage you have uploaded and how many AI writes you have used, so we can apply your plan's limits.
• Technical data. Your IP address, browser type and the pages you request, in server logs, and a session cookie that keeps you signed in.

How we use it

• To provide the service: process and edit your videos, and produce the files you ask for.
• To run your account: sign you in, apply your plan, take payment, and send emails about your account such as confirming your address or resetting your password.
• To keep the service working and secure, and to fix problems.

We do not sell your personal information. We do not use your videos or transcripts to train machine learning models, and we do not show advertising.

Who else handles your data

We use other companies to run parts of the service. Each receives only what it needs for its part.

• OpenAI receives the audio of your videos to transcribe them, and the text of your transcript when you ask for chapters, titles, descriptions, shorts or translated captions.
• Cloudflare stores your videos and the files made from them.
• Stripe handles payments and subscriptions.
• Resend delivers our emails to you.
• Google Fonts serves the caption fonts. Your browser requests them directly from Google, which sees your IP address when it does.
• Our hosting provider runs the servers that process your videos.

We may also disclose information if the law requires it, or to protect the rights and safety of our users and the service.

YouTube, Instagram and TikTok

Connecting an account is optional. When you do, we use it only to post the videos you choose, with the title, description and privacy setting you choose, and to show you the result. We do not read your other content, comments, messages or audience data.

Posting to YouTube uses YouTube API Services. By using that feature you also agree to the YouTube Terms of Service, and your use is covered by the Google Privacy Policy. You can remove our access at any time by disconnecting the account in Cut The Um or from your Google security settings. Instagram and TikTok offer the same control in their own settings.

How long we keep it

• Your videos and everything made from them are kept until you delete the project or your account. Deleting a project removes its files from our storage.
• Account details are kept while your account is open.
• Billing records are kept for as long as tax and accounting law requires.
• Server logs are kept for a short period for security and troubleshooting.

Your choices and rights

You can delete any project from your projects page at any time. To delete your account, or to ask for a copy of your data or a correction, write to [email protected]. Depending on where you live, you may have further rights over your personal data, such as objecting to or restricting how it is used, and complaining to your local data protection authority. We will respond to requests within the time the law allows.

Cookies

We use only the cookies needed to run the service: one that keeps you signed in and one that protects forms from forgery. We do not use advertising or tracking cookies.

Security

Data is encrypted in transit. Passwords are stored hashed, and access tokens for connected accounts are stored encrypted. Each account can only reach its own projects. No system is perfectly secure, so please use a strong, unique password.

Where your data is processed

The companies listed above may process data in the United States and other countries. Where the law requires safeguards for moving personal data between countries, we rely on the ones those providers offer.

Children

Cut The Um is not intended for children under 13, or under the age at which they can consent to data processing where they live. We do not knowingly collect their information.

People in your videos

You are responsible for having the right to upload and process the footage you bring, including the consent of anyone who appears or speaks in it where that is required.

Changes to this policy

If we change this policy in a way that matters, we will update the date above and tell you by email or in the app before the change takes effect.

Contact

Cut The Um
[email protected]